Hm.. I just received a letter from insurance company. They send the letter because they can’t get the payment for May 2013 because my bank account balance not reached the amount they needed. The amount is RM150 but at the time my balance is just RM130. This problem occur because my salary is a bit late. Yup it is not good and I want to pay it at the counter but I’ve found on 6th June 2013 there’s a sale debit deduct from my account. Maybe they can get the money at the time as it is same amount.
This is the letter wrote :
*** My Name ***
*** My Address ***
ADVICE OF UNSUCCESSFUL CONTRIBUTION VIA EASY-PAY SERVICE
CERTIFICATE NUMBER : 4**********4
PERSON COVERED : **MY NAME **
CREDIT CARD NUMBER : 42*********7
TOTAL AMOUNT BILLED : RM 150.00
DUE DATE : 26/05/2013
MODE OF CONTRIBUTION : Monthly
We regret to inform that the above credit card charge for the above contribution (s) on 26/05/2013 has been unsuccessful. Please refer to your card issuing bank on the reason for this unsuccessful debit transaction.
Please initiate the necessary action to facilitate successful debit transaction on the 2nd billing attempt. Otherwise, refer to overleaf for more information as regards to re-active of ‘Easi-Pay’ credit card service. If you have already settled the above contribution, please ignore this letter.
If you require further assistance, please contact your service agent. Alternatively, you can email us at …..@….com.my or contact our Careline at 1300 ** ***** or our branch office nearest to you.
Customer Service Department
** Insurance Company ***
The sale debit on 6th June 2013 has been deduct.
Do you have experienced this problem? Luckily the problem solved as I used debit card.It is easy to use auto debit as the counter is far from my office and sometimes it is traffic jam. It is good to use debit card than credit card as if I’ve used credit card maybe they could get the money and I’ve got charged.
p/s :- I don’t show the insurance company name as it is not advertisement entry.